Blog
Back office
Everything we have written on back office — the process, the paperwork and what it costs when it goes wrong.
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Subcontractor Management: Fix the Lookahead, Stop Chasing
Most sub no-shows trace back to a date that only lived in the super's head. This is the weekly lookahead routine that replaces the phone calls.
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A Construction SOP Library Needs Six Procedures, Not Sixty
Write procedures for the decisions your company repeats every week, and stop writing the ones nobody opens.
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Construction Document Control Is a Naming Rule, Enforced
Most file chaos on a job is an unmade decision about names and locations — make it once, write it down and the software question gets much smaller.
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Construction Back Office Cost: Salary Is Under Two-Thirds
Three back-office hires, priced the way the bank account sees them rather than the way the offer letter does.